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Case Study 2023
Public transit services in American small and rural communities face various challenges today, including low population density, operator shortages, and limited or infrequent coverage. At the same time, these mobility services have become increasing…
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Toolkit 2025
Setting Project Goals and Performance Metrics
TACL ResourceSuccessful shared mobility projects require a clear vision of goals and associated performance metrics to measure their progress and outcomes. One reason why goals and performance metrics are particularly important for shared mobility projects is th…
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Research Report 2020
This research report builds on the findings presented in the 2018 Mobility Management: State of the States Report. It documents that in many ways, statewide mobility management networks are at the forefront of the next generation of the delivery of …
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Article 2021
This Best Practices Spotlight Article highlights case studies provide best practices on developing shared training for drivers, dispatchers, managers, riders, and others across agencies that coordinate transportation.
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Case Study 2024
Shared-Use Paths Best Practices Spotlight Article
TACL ResourceA shared-use path (also called a multi-use path) is a bikeway, at least 8 feet in width, physically separated from motor vehicle traffic by an open space or barrier, and within a highway or independent right-of-way. In addition to bicycle use, share…
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Webinar 2021
Stakeholder Outreach and Coordination
TACL ResourceDuring this National RTAP/NCMM Stakeholder Outreach and Coordination webinar, Amy Conrick and Judy Shanley of National Center for Mobility Management (NCMM) provided strategies for stakeholder outreach and coordination. They also shared case studies…
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Case Study 2022
Section 5310 and Cycling Without Age Program
TACL ResourceThis case study introduces a unique program for older adults and people with disabilities, to get outside and be active using a trishaw bike. This report highlights the Make the Ride Happen program in Wisconsin that allows users to enjoy the ride, r…
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Topic Guide 2025
Statewide Transit Connections
TACL ResourceStatewide Transit Connections: State-Specific Plans and Documents focuses on reports and plans produced by State DOTs, their transit partners and/or universities. As a group, they address issues specific to a particular state or areas within a state…
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Case Study 2020
Small Town, Big Impact – WexExpress
TACL ResourceThis coordination case study highlights the Cadillac Wexford Transit Authority located in a county of 33,000 people. Coordination with local agencies has allowed WexExpress to provide services through contract or partnership agreement with their bus…
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Toolkit 2025
In this digitally-powered, mobile age, transportation providers have to share data across multiple applications and tools and with regulators and other government entities. This is crucial for enabling travelers to plan trips and for cities to under…
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Toolkit 2023
The Path to Mobility Interoperability
TACL ResourceSince 2021, the Shared-Use Mobility Center (SUMC) has convened a Specs to Standards working group, in partnership with the Federal Transit Administration (FTA). In these meetings for the working group, advocates, planners, and policymakers from the …
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Seminar 2022
This All Started with Carsharing: Mapping the Shared Mobility Ecosystem - #SUMC2022 Breakout Panel
TACL ResourceMary Ferguson (Program Manager, Shared-Use Mobility Center) moderated this panel on carsharing with Arnd Bätzner (Member of the Board of Directors, Mobility CarSharing), Justin Romeo (Director of Special Projects, Regional and Strategic Planning, Ne…
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Topic Guide 2025
Transportation to Support Rural Healthcare
TACL ResourceRural Health Information Hub's (RHIhub) Transportation to Support Rural Healthcare focuses on how communities can provide transportation services to support access to rural healthcare, which may also benefit healthcare providers by decreasing inappr…
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Case Study 2024
Technological Advancements and Interagency Networks in Central Ohio: COTA’s AI-enabled Transit and Traffic Management Platform
TACL ResourceIn 2020, the Central Ohio Transit Authority (COTA), the transit agency serving the Columbus metropolitan area, received a grant through the Federal Transit Administration (FTA) Integrated Mobility Innovation (IMI) program to launch a connected mobil…
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Research Report 2024
This report provides timely information regarding important lessons learned during the COVID-19 pandemic on providing transportation to people with disabilities and to older adults during emergencies.
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Topic Guide 2025
Transportation Coordination
TACL ResourceCoordinated transportation involves multiple entities working together to deliver one or more components of a transportation service so they can increase their capacity to provide trips. Coordination activities can include: sharing passenger trips a…
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Article 2021
Transportation to Scenic Destinations
TACL ResourceThis National RTAP Best Practices Spotlight Article provides guidance to transit agencies seeking to develop or expand transportation options to scenic destinations for their community members and visitors. The article includes case studies from thr…
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Case Study 2022
This Best Practice highlights successful strategies call centers can use to increase ridership by simplifying the process and increasing trust.
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Webinar 2025
The Road to Multimodal Connectivity
TACL ResourcePublic transportation is evolving beyond buses and trains. In this session, Paul Comfort explored how agencies and communities can connect transit, intercity rail, shared mobility, microtransit, active transportation, and more into one seamless ride…
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Case Study 2022
Travel Training Instruction using FTA Section 5310
TACL ResourceThis case study provides an overview of the various programs available to people who want to learn how to ride the bus, which is often the biggest fear or barrier for new riders. This report showcases three travel training programs from around the c…
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