Transportation Call Centers and Information & Referral/Assistance
Case Study
2022
Description
This Best Practice highlights successful strategies call centers can use to increase ridership by simplifying the process and increasing trust.
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Subjects
Tags:
- Tags :
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- information and referral
- I&R
- one call one click
- one-call-one-click
- call center
- call centers
TRT Terms:
- TRT terms :
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- Information dissemination
- Information services
TA Center:
- TA center :
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- NADTC